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Member Portal Landing Page Overview

Understand what your members see when they visit your public portal page, including the membership plans, FAQs, and contact information.

Updated over 3 weeks ago

Viewing Your Portal

You can preview your public portal page at any time. Navigate to Members Portal -> Homepage in your dashboard settings. You'll find your unique Members Portal URL. Use the "Copy" button to share it or the preview button (external link icon) to open it in a new tab.

What Members See

Header

  • Your space's Logo and Name are displayed, reinforcing your brand identity.

  • A Login button is prominently featured for existing members to access their accounts.

Login Process

  1. Clicking the Login button opens a modal window.

  2. The modal prompts the user to enter the email address associated with their membership.

  3. After entering their email and clicking Continue, the system checks if an account exists with that email for your specific space.

  4. If found: The member is immediately redirected to their personal portal dashboard.

  5. If not found: An error message appears within the modal, indicating that no account was found and suggesting they check the email or sign up.

Hero Section

  • This is the main introduction to your space portal.

  • The Hero Title you set appears as the primary headline.

  • The Hero Subtitle provides additional context or a welcome message directly below the title.

Membership Plans

  • Available membership plans configured in your Space Settings -> Membership Plans are displayed, often in card format.

  • Each plan card shows key details like:

  • Plan Name

  • Price and currency

  • Duration (e.g., "/30 days") or Entry quota (e.g., "/10 entries")

  • Key benefits included (e.g., room credits, included products).

  • A "Select Plan" or similar button allows prospective members to initiate the signup and purchase process for that specific plan.

Frequently Asked Questions (FAQ)

  • If you've added FAQs in the portal settings, they will be displayed in this section.

  • Questions are typically presented in an accordion format, where clicking a question reveals the answer. This keeps the page clean while providing helpful information.

Get in Touch / Social Links

  • If configured, this section provides ways for members to connect with you.

  • Your Contact Email is shown, usually as a clickable mailto link.

  • Icons linking to your specified Social Media profiles (Facebook, X/Twitter, Instagram, LinkedIn, YouTube) are displayed, allowing easy access to your community channels.

This landing page serves as the main gateway for members to learn about your offerings, sign up for plans, access their accounts, and find important information or contact details.

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