Creating a New Membership Plan
Navigate to Space Settings and select Membership Plans. Click the Add Plan button to open the creation sheet.
Plan Details
Fill in the essential information for the plan:
Plan Name: A clear and descriptive name (e.g., "Full-Time Hot Desk", "10-Day Pass", "5-Hour Access").
Price: The cost of the membership plan in your space's currency.
Duration Unit: Choose whether the plan's duration is measured in
DaysorHours.Duration: Specify the length of the membership period based on the
Duration Unitselected above (e.g., 30 for a 30-day plan, 5 for a 5-hour plan).Plan Type: Choose between:
Time Based: Grants access for the entire duration specified (either days or hours).Entry Based: Grants a specific number of entries within the duration (typically used with day-based plans). If selectingEntry Based, specify theTotal Entriesallowed.
⚠️ Important Note for Hourly Plans:
When creating an hourly plan (Duration Unit set to Hours), please be aware that:
The membership will grant access for the full day the member chooses to start it.
The enforcement of the hour limit (e.g., 3 hours, 5 hours) is not automated by the system. Space staff must manually track the member's usage time starting from their arrival at the space.
Desk Assignment
Assign the desk resources members on this plan can access.
For Time Based plans, you must select exactly one desk resource.
For Entry Based plans, you can select one or more desk resources members can use their entries at.
The availability and capacity of desks are shown to help with assignment.
Additional Benefits
Enhance the plan by adding extra perks.
Select resources like Meeting Rooms or Products (e.g., coffees, printing).
Specify the amount of the benefit (e.g., 120 minutes for a room, 5 units of a product).
The system automatically sets the correct unit (Minutes for rooms, Entries for products/services).
These benefits are granted to members upon activating this plan.
Saving the Plan
Once all details, desk assignments, and benefits are configured, click Create Plan. The new plan will appear in your list.
Editing an Existing Membership Plan
Find the plan you wish to modify on the Membership Plans page. Access the edit options (usually via a menu on the plan card).
You can update most aspects of the plan, including its name, price, duration, type, assigned desks, and benefits, following the same rules as creation. Save the changes to update the plan.
Deleting a Membership Plan
Select the delete option from the plan's menu. You will be asked to confirm.
⚠️ A plan cannot be deleted if it has active members currently assigned to it. You must first ensure no members are actively using the plan before deletion is possible. If deletion is blocked, consider editing the plan to make it unavailable for new signups instead. Deleting a plan permanently removes it and its associated configurations.