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Membership Plan Types

Learn the key differences between Time Based and Entry Based membership types and discover when to use each for your space.

Updated over a month ago

Understanding Membership Plan Types

When creating a new membership plan, you need to choose between two main types: Time Based and Entry Based. Understanding the difference is key to setting up plans that fit your space and member needs.

Time Based Membership

  • Grants members access for a specific duration, which can be measured in either Days or Hours (e.g., 30 days, 5 hours).

  • Typically assigned to exactly one specific desk resource. This is ideal for dedicated desk plans or memberships granting continuous access to a specific zone.

  • Access is continuous throughout the plan's duration (if day-based) or for the specified number of hours (if hour-based), subject to the assigned desk's operating hours.

  • The price covers the entire duration, regardless of how often the member uses the space (for day-based) or the total hours purchased (for hour-based).

  • Important for Hourly Plans: If you set the Duration Unit to Hours, remember that the system grants access for the full day. You must manually track the member's hour usage when they are at the space.

Entry Based Membership

  • Provides members with a specific number of entries or visits to the space (e.g., 10 entries).

  • Can be assigned to one or more desk resources. This allows members flexible access to different hot desk zones or areas based on availability.

  • Each visit(entry) consumes one entry from the member's allowance.

  • The plan duration (e.g., 30 days) still applies, meaning entries must be used within that period.

  • Suitable for flexible or part-time members who don't need continuous access.

Key Difference: The core distinction lies in the access model. Time Based offers continuous access for a set period (measured in days or hours), usually tied to a single location. Entry Based offers a set number of visits, potentially across multiple locations within the space, within a defined timeframe (measured in days/hours). Choose the type that best reflects how you want members to access and pay for using your space resources.

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