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Desk Occupancy

Monitor and manage desk occupancy across your space efficiently.

Updated over a month ago

Overview

The desk occupancy system tracks how your desks are being used through two types of memberships:

  • Time-Based Memberships: Members have continuous access during their membership period

  • Entry-Based Memberships: Members book individual entries from their available quota

Viewing Occupancy

  1. Navigate to Desks in your dashboard

  2. Use the calendar to select different dates

  3. Each desk card shows:

  • Current occupancy (number of active members/total capacity)

  • Capacity progress bar with color-coded status

  • List of current occupants grouped by membership type

  • Real-time availability status

Calendar Features

The desk calendar provides visual indicators for better planning:

  • Blocked Dates: Shown with red background and strike-through text

  • Selected Date: Highlighted in blue for easy identification

  • Navigation: Click any date to view occupancy for that specific day

Understanding Occupancy Types

Time-Based Members

  • Automatically counted in desk occupancy for their entire membership duration

  • No need to book individual entries

  • Visible in the occupancy count until their membership expires

Entry-Based Members

  • Only counted when they have a confirmed booking for a specific date

  • Must book entries in advance using their available quota

  • Appear in occupancy count only on their booked dates

  • Can be removed from specific dates to return quota to their account

Managing Occupancy

Adding Entries

Click the Add Entry button to manually book a desk for a member:

  1. Search and select a customer with an active entry-based membership

  2. Choose from available desks (based on their membership plan)

  3. Select the date for the booking

  4. Review the summary and confirm

Removing Entries

For entry-based bookings, you can remove individual entries:

  • Click the trash icon next to any entry-based member

  • Confirm the removal - this returns 1 entry to their quota

  • Time-based members cannot be removed as they have continuous access

Blocking Dates

Use the dropdown menu (three dots) next to "Add Entry" to access blocking options:

  1. Click Block Dates to prevent new bookings

  2. Select one or multiple desks

  3. Choose a single date or date range using the calendar

  4. Add an optional reason for the block

  5. Review the summary showing affected desks and dates

Important: Blocking dates prevents new bookings but preserves existing ones.

Unblocking Dates

To remove previously blocked dates:

  1. Click Unblock Dates from the dropdown menu

  2. Select desks that have blocked dates (only desks with blocks are shown)

  3. Choose which blocked dates to remove from the grid

  4. Add an optional reason for unblocking

  5. Confirm to make those dates available for booking again

Visual Indicators

  • Capacity Bar: Green for normal usage, red when at or near capacity

  • Member Cards: Organized by membership plan type for easy identification

  • Blocked Dates: Clearly marked in red on both main calendar and booking calendars

Occupancy Report

Access detailed analytics through Reports β†’ Occupancy to view:

  • Daily occupancy breakdown by membership type

  • Occupancy trends over time

  • Peak usage periods

  • Comparison with previous periods

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