Creating a New Desk
Navigate to Space Settings β Desks
Click the Add Desk button
Fill in the desk details:
Name: Give your desk a clear identifier (e.g., "Hot Desk Zone A")
Description: Add helpful details about the desk area
Quantity: Number of desks in this zone
Operating Hours: Set start and end times
Availability: Toggle if the desk is bookable
Prevent Overbooking: Enable this option to automatically check desk capacity before allowing bookings. When enabled, members purchasing Fixed Plan or Recurring Plan memberships through the Members App will be blocked if the desk is full for the membership period. As a manager, you retain full control and can create bookings through your dashboard regardless of capacity.
Types of Desk Zones
You can organize your space into different zones:
Hot Desk Zone A: General workspace area
Hot Desk Zone B: Quiet zone for focused work
Dedicated Desks: Reserved desks with storage
Managing Your Desk Inventory
Availability Settings
Set operating hours for each desk zone
Mark desks as available/unavailable
Monitor real-time availability status
Prevent Overbooking Feature
The Prevent Overbooking option helps you manage desk capacity automatically:
When Enabled: The system checks desk capacity before allowing any new bookings. If a desk is at full capacity, members purchasing Fixed Plan or Recurring Plan memberships through the Members App will see an error and cannot complete their purchase.
When Disabled: Bookings can be created regardless of capacity. This gives you flexibility to manage overbooking manually if needed.
Manager Control: As a manager, you can always create bookings through your dashboard, even when Prevent Overbooking is enabled. This ensures you maintain full control over your space management.
Best Use Cases: Enable this feature for desks where you want to strictly enforce capacity limits, such as dedicated desk areas or premium zones. Disable it for flexible hot desk areas where you're comfortable managing capacity manually.
Desk Modifications
Edit desk details anytime
Update quantities as your space grows
Adjust descriptions and amenities
Important Notes
You cannot delete desks with active memberships
You cannot delete desks with upcoming bookings
Changes to desk settings affect future bookings only
Need to make changes to your desk setup? Use the help button in the bottom right corner to contact support.
