Viewing the Occupancy Report
The Occupancy Report helps you understand how your space is being utilized over time, showing daily usage trends and breakdowns by membership plan.
Accessing the Report
Navigate to the Reports section in the dashboard and select Occupancy.
Selecting the Time Range
Similar to the Revenue Report, you can adjust the time period for the occupancy data:
Predefined Ranges: Use the dropdown menu to select "Today", "Last 7 Days", "Last 30 Days", "This Month", or "Last Month".
Custom Date Range: Click the calendar button to choose a specific start and end date using the date range picker.
Understanding the Summary Cards
Key occupancy metrics for the selected period are displayed at the top:
Average Occupancy: The average number of members present in the space per day, shown alongside the total available seat capacity (e.g., 25 / 50 seats).
Occupancy Change: The percentage increase or decrease in average daily occupancy compared to the previous period of the same length.
Highest Occupancy: The peak number of members present on a single day within the selected period, shown against total capacity.
Lowest Occupancy: The minimum number of members present on a single day within the period, shown against total capacity.
Reading the Occupancy Chart
Occupancy by Membership Plan
This main chart visualizes the daily occupancy, broken down by the membership plans of the members present.
Chart Type: Use the Bar Chart / Line Chart icons to switch between views.
Bar Chart: Shows stacked bars for each day, with different colored segments representing the number of members from each specific plan. Clicking a bar opens a detailed view for that date.
Line Chart: Displays lines representing the daily occupancy count for each membership plan, plus a line for the total daily occupancy.
Total Capacity Line: A dashed line indicates the total available seat capacity of your space, providing context for the occupancy levels.
Legend: Below the chart title, a legend identifies the colors associated with each membership plan shown in the chart.
Tooltip: Hover over bars or points on the lines to see a detailed breakdown for that specific date, including total occupied seats, total capacity, and the count for each contributing membership plan.
Viewing Daily Occupancy Details
When viewing the Bar Chart, clicking on a specific day's bar opens the Occupancy Details modal.
This modal lists all members who were considered 'present' on that selected date (either through an active Time-Based membership valid for that day or a confirmed Entry-Based booking for that day).
Members are grouped by their respective Membership Plan.
Clicking on a member's name in the modal links directly to their detailed profile page.
💡Occupancy is calculated based on active memberships valid for each day (for Time-Based plans) and confirmed entry bookings for each day (for Entry-Based plans). The report considers payments marked as COMPLETED and excludes members whose payments are pending, cancelled, or refunded.