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Adding and Managing Payment Methods

Configure how members pay. Add manual methods like Cash or Bank Transfer (requires manual approval) and view automatic payments providers.

Updated over 2 months ago

Understanding Payment Method Types

There are two main categories of payment methods:

Integrated Payment Providers

  • These are services like PayPal or Stripe that process payments automatically.

  • They are connected and configured via the Integrations section.

  • Once connected, they appear automatically on this page.

  • Payments made through these providers are typically marked as Completed automatically upon successful processing.

  • Management (connecting, disconnecting, specific settings) is done on the Integrations page, linked from the provider's card here.

  • Cards display the provider's logo (e.g., PayPal icon) and any associated processing fees.

Manual Payment Methods

  • These are methods handled outside the system, requiring manual verification and approval (e.g., Cash, Bank Transfer, Check).

  • You add and manage these directly on this page.

  • When a member selects a manual method, the associated payment is usually created with a Pending status.

  • You will need to manually confirm receipt of payment (e.g., check bank statement, confirm cash received) and then update the payment status in the Payments section.

Adding a Manual Payment Method

  • Click the Add Manual Method button to open the sheet.

  • Method Name: Enter a clear name (e.g., "Bank Transfer - EUR", "Cash at Reception").

  • Instructions: Provide necessary details for the member (e.g., bank account details, IBAN, instructions on who to pay).

  • Available: Toggle this switch on to make the method visible and selectable by members during checkout.

  • Click Add Manual Method to save.

Managing Existing Payment Methods

Manual Methods

Each manual method is displayed on a card. Use the menu icon (three dots) on the card to:

  • Edit Method: Modify the Name, Instructions, or Availability status.

  • Enable/Disable Method: Quickly toggle the Availability on or off. Note: You cannot disable the last available payment method; at least one must remain active.

  • Delete Method: Permanently remove the method. Note: You cannot delete the last remaining payment method. Deleting a method updates associated non-pending payments to indicate the method was removed but doesn't delete payment records.

Integrated Providers

  • These cards show the provider name, icon, status (Available/Unavailable), and a link to manage them.

  • Configuration and availability for these methods are managed within the Integrations section, not directly on this page.

โš ๏ธ Ensure you always have at least one Available payment method (either manual or integrated) configured so members can complete purchases.

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