Understanding Credit Types
Membership Benefit Credits
Credits automatically included with membership plans. Available to members immediately after payment, even before activation date. These credits apply to rooms included in their membership tier.
⚠️ Membership benefit credits EXPIRE when a member's membership ends. Members should be encouraged to use these credits before expiration.
Purchased Credits
Additional credits members can buy for specific rooms. These credits never expire and remain available even after membership ends. Ideal for additional usage beyond membership benefits.
💡 Membership Required: Only members with an active or upcoming (paid but not yet started) membership can purchase room credits. This ensures all members booking rooms have proper access to your space.
Administrator Management Tools
View all members' credit balances from the dashboard
Search and filter members by status (Active/Inactive)
See detailed breakdown of purchased vs benefit credits for each member
Adjust credits for any member and room through the edit interface
Monitor credit usage and availability across the space
Track credit purchase history and administrative adjustments
Manage credit refunds for cancelled bookings
Member Credit Experience
Viewing Credits
Members can see available credits for each room
System displays remaining membership benefit credits
Purchased credit balance shown separately
Credit usage history available for review
System indicates upcoming credit expiration dates
Purchasing Additional Credits
Members select the room they want credits for
They choose the number of hours to purchase
Available payment methods are displayed
Discount codes can be applied if available
Purchase summary shows fees and total cost
Credits are issued immediately after payment completion
Credit System Rules
System automatically uses membership benefit credits before purchased credits
Credits are specific to each room and cannot be transferred
Cancelled bookings automatically return credits to members' balances
New membership benefits are available immediately after payment processing
Members with active or upcoming memberships can purchase credits at any time
Members without a valid membership will be prompted to purchase a membership plan before accessing room booking features